Field Intercept

We have experienced staff for off-site intercept, such as in restaurants and retail stores. This type of project is typically completed on an hourly basis and requires the client to obtain permission from the location. Our intercept experience includes restaurants, retail stores, mystery shops, and audits.

Our interviewers work independently with no on-site supervision. Our management staff will schedule interviewers, brief and train, check on interviewers as needed, provide production reports, and ship final materials.

“Please use McDonald's on your list of happy clients. I would gladly recommend Herron to any company. Your staff was accommodating, professional and a pleasure to work with. The facility itself was perfect for the type of research McDonald's does. The kitchen was flawless and the backroom and over-flow rooms were well placed and spacious. McDonald's will definitely use Herron again for future research projects. Thank you for an excellent experience!”
– Lisa, McDonald's